How toyota became #1 : leadership lessons from the world's greatest car company /
How toyota became number one
David Magee.
- New York : Portfolio, 2007.
- xv, 239 pages : ill. ; 24 cm.
Includes bibliographical references and index.
1.Diligently apply to the right pursuits -- 2.Strive for continuous improvement -- 3.Power of humility -- 4.Rid all that adds no value -- 5.Improve quality by exposing the truth -- 6.Raise the bar to unreachable heights -- 7.Favor long-term strategies over short-term fixes -- 8.Learn the customer, live the customer -- 9.Take time to study, then implement with speed -- 10.Let failure be your teacher -- 11.Cultivate evolution -- 12.Plan big, execute small -- 13.Manage like you have no power -- 14.Carefully cultivate and support partners -- 15.Power of paranoia -- Conclusion: Work for the right reasons.
9781591842293
Automobile industry and trade--Management--Japan--Case studies. Leadership--Case studies. Customer services--Case studies.