Transform with design : creating new innovation capabilities with design thinking / edited by Jochen Schweitzer, Sihem BenMahmoud-Jouini, and Sebastian Fixson. - University of Toronto Press : Toronto , 2023. - viii, 291 pages : illustrations ; 24 cm.

includes bibliographical references and index.

Why Implementing Design Thinking Remains a Challenge Jochen Schweitzer, Sihem BenMahmoud-Jouini, and Sebastian Fixson --
2. Reimagining Healthcare: Implementing Design Thinking in a Health Insurance CompanyMatt Templeton, Sebastian Fixson, and Molly Mazzaferro --
3. Design Thinking Recipe in a Food Company: The Case of DanoneSabine Gourmain, Julie Deschamps, and Sihem BenMahmoud-Jouini--
4. Keeping the Momentum: The First Decade of Design Thinking at IntuitWendy Castleman--
5. Design for Joy: How Kaiser Permanente Created a Human-Centered Design MovementChristi Zuber and Lisa Carlgren --
6. Throwing a Hand Grenade at the Bureaucracy: MindLab and Wicked Problems in Government David Dunne--
7. The Making of a Design-Led Innovation Strategy: How Mirvac Launched the Hatch Program Natalia Niko lova, Jochen Schweitzer, and Christine Gilroy--
8. From Department to Consultancy: Building Human-Centered Design Capabilities at Swisscom Katja Bürki --
9. From Underdog to Design-Led Innovation: Scaling Design Thinking at Thales Sihem BenMahmoud-Jouini and Didier Boulet- 10. An Army of One: How One Person Set Off a Grassroots Movement at the U.S. Department of LaborVirginia Hamilton and Lisa Carlgren--
11. Veteran-Centered Healthcare: Navigating Change at the U.S. Department of Veterans Affairs Aaron Strienstra, Amber Schleuning, Veronica X. Vela, and Jaryn Miller --
12. Transform with Design in Seven Lessons Jochen Schweitzer, Sihem BenMahmoud-Jouini, and Sebastian Fixson.

Design thinking is widely recognized as an alternative approach to innovation, but it can be challenging to implement, often conflicting with organizational structures, cultures, and processes. The practice of design thinking calls for a new mindset that moves past conventional approaches to innovation, and embraces ambiguity, risk-taking, and collaboration.
Transform with Design presents examples of creative organizations across industries and geographies, and recounts the stories of how they adapted design thinking to build their innovation capabilities. Written by leading industry experts and design-thinking scholars, the book features ten anecdotal experiences by professionals who detail the implementation of design thinking as it unfolded for them. Contributors share how they navigated the many barriers and obstacles they encountered along the way and describe their experience from early beginnings to the present, revealing valuable lessons for anyone who finds themselves in a similar situation.
Providing a rich tapestry of examples, anecdotes, and lessons that place design thinking in perspective, Transform with Design is for innovators interested in learning how design has transformed organizations while also gaining a current perspective on what others are doing in their field.

9781487506094


Organizational change- case studies
Phycological aspects- case studies

658.406