Operations and supply chain management /
F. Robert Jacobs, Ravi Shankar, Richard B. Chase.
- 17th ed.
- Chennai : McGraw Hill, 2024.
- xxix, 762 pages : Illustrations ; 28 cm.
Includes Index.
Section One: Strategy, Products, and Capacity 1 Introduction 2 Strategy 3 Design of Products and Services 4 Projects 5 Strategic Capacity Management 5s Investment Analysis 6 Learning Curves
Section Two: Manufacturing and Service Processes 7 Manufacturing Processes 7S Manufacturing Technology 8 Facility Layout 9 Service Processes 9S Health Care 10 Waiting Line Analysis and Simulation 11 Process Design and Analysis 11S Operations Consulting 12 Quality Management 13 Statistical Quality Control
Section Three: Supply Chain Processes 14 Lean Supply Chains 15 Logistics and Distribution Management 16 Global Sourcing and Procurement
Section Four: Supply and Demand Planning and Control 17 The Internet of Things and ERP 18 Forecasting 19 Sales and Operations Planning 19S Linear Programming Using the Excel Solver 20 Inventory Management 21 Material Requirements Planning 22 Workcenter Scheduling
APPENDICES A Interest Tables B Negative Exponential Distribution: Values of e–x C Areas of the Cumulative Standard Normal Distribution D Uniformly Distributed Random Digits E Answers to Selected Objective Questions
INDEX Chapter Available Online* 22S Theory of Constraints
Operations and Supply Chain Management has been the go-to resource for students, educators, and industry professionals. With its proven track record, this authoritative guide continues to provide a holistic understanding of operations and supply chain principles, fostering the next generation of exceptional leaders. In the latest edition of this comprehensive and engaging textbook, the authors deliver cutting-edge insights and best practices to equip students and professionals alike with the knowledge and skills to navigate the ever-evolving world of business.
To develop a better understanding of the field, this book is organized into four major sections: Strategy, Products, and Capacity; Manufacturing and Service Processes; Supply Chain Processes; and Supply and Demand Planning and Control. Hot topics in business today that relate to operations and supply chain management are mitigating the risk of disruptions while reducing the cost of supply chain processes, integration, and collaboration with customers and suppliers, sustainability, and minimizing the long-term cost of products and processes. These topics are discussed in the book with up-to-date, high-level managerial material to clarify the “big picture” of what these topics are and why they are so important to business today. This adaptation contains many case studies, examples and concepts from Indian business environment.