Digital marketing analytics : making sense of consumer data in a digital world /
Chuck Hemann, Ken Burbary
- 2nd ed.
- India : Pearson India , 2024.
- xix, 252 pages : illustrations, map ; 23 cm
Includes bibliographical references and index.
Understanding the synergetic digital ecosystem -- Understanding digital analytics concepts -- Choosing your analytics tools -- Digital analysis : brand -- Digital analysis : audience -- Digital analysis : ecosystem -- Return on investment -- Understanding digital influence -- How to use digital analytics to inform marketing programs -- Improving customer service -- Using digital analytics to anticipate a crisis -- Launching a new product -- Building your research plan -- Building reports that will actually be useful -- The future of digital data.
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Internet marketing. Digital media. Social media. Marketing--Management. Digital media. Internet marketing. Marketing--Management. Social media.