TY  - BOOK
AU  - Dale, Barrie
AU  - Cooper, Cary
TI  - Human Resources and Total Quality: An Executives' Handbook 
SN  - 8186104453
U1  - 658.3 
PY  - 1992///
CY  - New Delhi
PB  - Beacon books
KW  - Total quality management
ER  -