TY  - BOOK
AU  - Zineldin, Mosad
TI  - Trm total relationship management/ 
SN  - 9781886892620
U1  - 658 
PY  - 2006///
CY  - New Delhi: 
PB  - Overseas Press Pvt. Ltd.
KW  - Management
KW  - Total relationship management
N1  - Include index
ER  -