Influence : the psychology of persuasion /
Robert B. Cialdini.
- New York : Collins Business, 2007.
- xiv, 320 pages : illustrations ; 24 cm
Weapons of influence -- Reciprocation : the old give and take and take -- Commitment and consistency : hobgoblins of the mind -- Social proof : truths are us -- Liking : the friendly thief -- Authority : directed deference -- Scarcity : the rule of the few -- Epilogue. Instant influence : primitive consent for an automatic age.