Suresh, K <br/><br/>
Business process outsourcing:  Vol.II An Indian perspective / 
K. Suresh 
 - First Ed. 
 - Hyderabad :  Icfai Books,  2004. 
 - ix, 179 p. :  ill;  23 cm. 
<br/><br/>Section I: Indian Scenario,<br/>Section II: ITES and Call centers,<br/>Section III:Cases./ 
<br/><br/><label>ISBN: </label>8178812673 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business Management
<br/><br/><label>Dewey Class. No.: </label>657  / SUR