TY  - SER
TI  - Journal of services research
SN  - 0972-4702
PY  - 2001///-
CY  - Gurgaon
PB  - Institute for International Management and Technology
KW  - Service industries
KW  - Management
KW  - Periodicals
KW  - Technological innovations
KW  - fast
N1  - Title from cover
ER  -