TY  - BOOK
AU  - Irwin, David 
TI  - Effective business communications: written, spoken, electronic 
SN  - 9788130914411
U1  - 651.7 
PY  - 1999///
CY  - London : 
PB  - Thorogood, 
KW  - Business communication
N1  - Spoken communications --
Written communications --
Electronic communications
ER  -