TY  - BOOK
AU  - McLaughlin, Gregory C.
TI  - Total quality in research and development
SN  - 8175140305
U1  - 658.3 
PY  - 1998///
CY  - New Delhi
PB  - Vanity Books International
KW  - Research.
KW  - Total quality management
KW  - Research and Development
N1  - St. Lucie Press total quality series; Total quality in R & D --
Overview of total quality --
Present R & D paradigm --
Present R & D systems --
Beginning the systematic improvement process --
Planning and diagnosing --
QFD: a tool for managing customer satisfaction --
ISO 9000 in R & D: a view to the future --
Case study: total quality at Corning's RD & E
ER  -