TY  - BOOK
AU  - Dalela, Suresh
AU  - Saurabh
TI  - ISO 9000 a manual for total quality management
SN  - 8121914833
U1  - 658.562 
PY  - 1997///
CY  - New Delhi
PB  - S.Chand
KW  - ISO 9000
KW  - TQM
ER  -