Ravi shanker <br/><br/>
Services marketing:   Indian experience / 
Ravi shanker 
 - Delhi:  Manas,  1993. 
 - 522 p. :  22 cm. 
<br/><br/><label>ISBN: </label>81-7049-059-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing - Service Sector
<br/><br/><label>Dewey Class. No.: </label>658.91  / RAV