Toyota Culture : the heart and soul of the Toyota way / Jeffrey K. Liker, Michael Hoseus and the Center for Quality People and Organizations.
Material type: TextPublisher: New York : McGraw-Hill, c2008. Tata McGraw-Hill, 2008Edition: Second riprintDescription: xxx, 562 p. : illISBN: 9780070264502; 0070264503Subject(s): Corporate culture -- Case studies | Organizational effectiveness -- Case studies | Management -- Case studies | Automobile industry and trade -- Case studies | Automobiles, Foreign -- Case studiesDDC classification: 920Item type | Current location | Call number | Status | Date due | Barcode |
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Books | Institute of Public Enterprise, Library S Campus | 920 LIK.T (Browse shelf) | Available | 36581 |
Includes bibliographical references (p. 549-552) and index.
The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be committed to the company, family, and community -- Work groups and team problem solving -- Clean and safe workplace -- Two-way communication and visual management -- Servant leadership -- Commitment and tools for stable employment -- Fair and consistent HR policies and practices -- Slow promotion and rewards for teamwork -- Hoshin Kanri and floor management development system -- Leveling up Toyota culture at Toyota Motor Sales -- The Lexus and Scion stories -- Developing your culture of quality people for long-term mutual prosperity.
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