Customer expereince management concepts and application / ed. by Shyam sunder kambhammettu

By: Contributor(s): Material type: TextTextLanguage: English Publication details: Hyderabad : 2005. Le Magnus Uni., press ;Description: ix; 209p 22 cmSubject(s): DDC classification:
  • 658.8 KAM
Contents:
Section I: Concept, Section II: Applications.
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