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Why CRM Doesn't Work : How to win by letting customers manage the relationship / Frederick Newell

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Material type: Text

TextPublication details: Princeton : Kogan Page, 2004.Description: xv, 263 pSubject(s):

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Institute of Public Enterprise, Library S Campus	658.8 NEW.C (Browse shelf(Opens below))	Available		31773

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