CRM at the speed of light : essential customer strategies for the 21st century / Paul Greenberg.

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TextPublication details: New York : McGraw-Hill/Osborne, c2004.Edition: 3rd edDescription: xviii, 670 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	Institute of Public Enterprise, Library S Campus	Reference	658.8 GRE (Browse shelf(Opens below))	Available	38910
Books	Institute of Public Enterprise, Library			Available	30327

Includes index.

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