Include Index.

1. General Introduction to Organization Development.
Part I: OVERVIEW OF ORGANIZATION DEVELOPMENT.
2. The Nature of Planned Change.
3. The Organization Development Practitioner.
Part II: THE PROCESS OF ORGANIZATION DEVELOPMENT.
4. Entering and Contracting.
5. Diagnosing.
6. Collecting, Analyzing, and Feeding Back Diagnostic Information.
7. Designing Interventions.
8. Managing Change.
9. Evaluating and Reinforcing Organization Development Interventions
Part III: HUMAN PROCESS INTERVENTIONS.
10. Interpersonal and Group Process Approaches.
11. Organization Process Approaches.
Part IV: TECHNOSTRUCTURAL INTERVENTIONS.
12. Employee Involvement.
13. Work Design.
Part V: HUMAN RESOURCE INTERVENTIONS.
14. Performance Management.
15. Talent Management.
16. Workforce Diversity and Wellness.
Part VI: STRATEGIC CHANGE INTERVENTIONS.
17. Transformational Change.
18. Continuous Change.
19. Transorganizational Change.
20. Organization Development for Economic, Ecological, and Social Outcomes.
21. Future Directions in Organization Development.
CASES

Market-leading ORGANIZATION DEVELOPMENT AND CHANGE, 11th Edition blends rigor and relevance in a comprehensive and clear presentation. The authors work from a strong theoretical foundation to describe, in practical terms, how behavioral science knowledge can be used to develop organizational strategies, structures, and processes.