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PART ONE Introduction to Banking and Financial Services
1 An Overview of the Changing Financial-Services Sector
2 The Impact of Government Policy and Regulation on the Financial-Services Industry
3 The Organization and Structure of Banking and the Financial-Services Industry
4 Establishing New Banks, Branches, ATMs, Telephone Services, and Web Sites
PART TWO Financial Statements and Financial-Firm Performance
5 The Financial Statements of Banks and Their Principal Competitors
6 Measuring and Evaluating the Performance of Banks and Their Principal Competitors
PART THREE Tools for Managing and Hedging Against Risk
7 Risk Management for Changing Interest Rates: Asset-Liability Management and Duration Techniques
8 Risk Management: Financial Futures, Options, Swaps, and Other Hedging Tools
9 Risk Management: Asset-Backed Securities, Loan Sales, Credit Standbys, and Credit Derivatives
PART FOUR Managing Investment Portfolios and Liquidity Positions for Financial Firms
10 The Investment Function in Financial Services Management
11 Liquidity and Reserves Management: Strategies and Policies
PART FIVE Managing Sources of Funds for a Financial Firm
12 Managing and Pricing Deposit Services
13 Managing Nondeposit Liabilities
14 Investment Banking, Insurance, and Other Sources of Fee Income
15 The Management of Capital
PART SIX Providing Loans to Businesses and Consumers
16 Lending Policies and Procedures: Managing Credit Risk
17 Lending to Business Firms and Pricing Business Loans
18 Consumer Loans, Credit Cards, and Real Estate Lending


PART SEVEN Managing the Future in a Global Marketplace
19 Acquisitions and Mergers in Financial Services Management
20 International Banking and the Future of Banking and Financial Services
Dictionary of Banking and Financial-Service Terms
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In a rapidly changing world, financial firms and their services are becoming increasingly internationalized, and most financial providers are growing in size and complexity. There are various internal and external risks factors that are a threat to the whole financial sector. This book discusses the types of risks and explains the foregoing external and internal challenges and strategies developed to deal with such threats. It examines the different risk exposures that confront financial-service providers today and highlights ways to deal with the challenges efficiently and effectively. The book unlocks discussions on many changes and events that are remaking the banking and financial services today.