Total quality management / Poornima M. Charantimath.
Material type:
- 9789354491207
- 658.562 CHA
Include Bibliography and index.
1.Quality Concepts
2.Leadership and Strategic Quality Management
3.Customer Driven Quality
4.Management System Standards
5.Lean Management
6.Statistical Concepts in Quality
7.Quality Improvement Tools
8.Six Sigma Tools and Techniques
9.Benchmarking
10.Business Process Reengineering
11.Business Excellence Models
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