Little big things in operational excellence / Debashis Sarkar.
Material type:
- 9789354790065
- 658.4 SAR
"Operational excellence is an attainable destination. In the post-COVID world, operational excellence has taken center stage as business organizations try to manage costs and adapt to changing needs of the customers. The book is a guide for organizations looking to transform through strategy, culture and the application of operational excellence methodologies. It lays down a step-by-step approach of designing a process and discusses critical dimensions that include processes, data, automation, change management and culture"--
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