Includes bibliographical references and index.

How to be an effective person? -- What makes managers effective? -- What makes a good leader? -- Managerial and leadership roles -- Managerial and leadership styles -- 360 degree feedback: the power tool -- Competence building through 360 degree feedback -- Coaching in 360 degree feedback -- Myths and realities of 360 degree feedback -- Conditions for successful 360 degree feedbacks (MAFS) -- 360 degree feedback: indian experience -- Life after 360 degree feedback: lessons for future -- Getting roi on 360 degree feedback -- Lessons from 100 impact making managers -- Experiences from other countries -- 360 degree feedback tools for school principals -- 360 degree feedback tools for teachers, students and parents -- 360 degree feedback tools for non-governmental organizations.