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Essentials of operations management / Scott T. Young.

By: Material type: TextTextLanguage: English Publication details: Thousand Oaks : Sage Publications, ©2009.Description: xx, 374 pages, [57] : illustrations ; 26 cmISBN:
  • 9788132102434
Subject(s): DDC classification:
  • 658.5 YOU
Contents:
Introduction to operations management and productivity -- Productivity and process analysis -- Operations strategy -- Managing the operations workforce -- The balanced scorecard approach to operations -- Total quality management -- Sustainable operations -- Forecasting and aggregate planning -- Scheduling for operations -- Facility location -- Facility layout and waiting lines -- Supply chain management -- Inventory management and purchasing -- Resource planning -- Project management -- Appendix: If the shoe fits: Wenzhou Aike Shoes Company, Ltd. / Bin Jiang and Patrick J. Murphy -- Rosenbluth: supply chain management in services / Sara Allan -- Wilkins, a Zurn company: material requirements planning / Renée Reid.
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Introduction to operations management and productivity --
Productivity and process analysis --
Operations strategy --
Managing the operations workforce --
The balanced scorecard approach to operations --
Total quality management --
Sustainable operations --
Forecasting and aggregate planning --
Scheduling for operations --
Facility location --
Facility layout and waiting lines --
Supply chain management --
Inventory management and purchasing --
Resource planning --
Project management --
Appendix: If the shoe fits: Wenzhou Aike Shoes Company, Ltd. / Bin Jiang and Patrick J. Murphy --
Rosenbluth: supply chain management in services / Sara Allan --
Wilkins, a Zurn company: material requirements planning / Renée Reid.

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