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Total quality in information systems and technology / by Jack Woodall, Deborah K. Rebuck, Frank Voehl.

By: Contributor(s): Material type: TextTextLanguage: English Series: Encyclopaedia of Total Quality Management SeriesPublication details: New Delhi : Vanity Books International, 1998.Description: xviii, 298 pages : illustrations ; 24 cmISBN:
  • 8175140291
Subject(s): DDC classification:
  • 658.3 WOO
Contents:
1. Harnessing the Power of Information Technology Through Total Quality: An Overview of Technology, Quality, and Information -- 2. Understanding the Information Technology Organization -- 3. Role of Information Technology -- 4. Overview of Total Quality -- 5. House of Quality -- 6. Strategy Management and Quality Planning -- 7. Project Teams and Methodologies -- 8. "How-To" Techniques and Tools -- 9. Electronic Data Interchange -- 10. Horror Stories and How to Avoid Them.
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St. Lucie Press total quality series.

1. Harnessing the Power of Information Technology Through Total Quality: An Overview of Technology, Quality, and Information --
2. Understanding the Information Technology Organization --
3. Role of Information Technology --
4. Overview of Total Quality --
5. House of Quality --
6. Strategy Management and Quality Planning --
7. Project Teams and Methodologies --
8. "How-To" Techniques and Tools --
9. Electronic Data Interchange --
10. Horror Stories and How to Avoid Them.

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