| 000 -LEADER |
|---|
| fixed length control field |
04983cam a2200229 a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| ISBN |
0201604450 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
English |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.3 |
| 100 1# - MAIN ENTRY--AUTHOR NAME |
|---|
| Author name |
Curtis, Bill. |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The People Capability Maturity Model : |
| Sub Title |
guidelines for improving the workforce / |
| Statement of responsibility, etc |
Bill Curtis, William E. Hefley, Sally A. Miller. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication |
Boston : |
| Name of publisher |
Addison-Wesley, |
| Year of publication |
c2002. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Number of Pages |
xx, 587 p. : |
| Other physical details |
ill. ; |
| Dimensions |
25 cm. |
| 440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Title |
SEI series. |
| 440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Title |
SEI series in software engineering |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references (p. 495-501) and index. |
| 505 8# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Machine generated contents note: PART ONE - THE PEOPLE CAPABILITY MATURITY MODEL: -- BACKGROUND, CONCEPTS, STRUCTURE, AND USAGE -- 1 THE PROCESS MATURITY FRAMEWORK -- 1.1 What Is the People CMM? -- 1.2 Why Do We Need a People CMM? -- 1.3 What Is the Process Maturity Framework? -- 1.4 How Did the Process Maturity Framework Spread? -- 1.5 Why Did the People CMM Emerge in the Software Industry? -- 2 OVERVIEW OF THE PEOPLE CMM -- 2.1 Organizational Maturity -- 2.2 Maturity Levels in the People CMM -- 2.3 Behavioral Characteristics of Maturity Levels -- 2.3.1 The Initial Level: Maturity Level 1 -- 2.3.2 The Managed Level: Maturity Level 2 -- 2.3.3 The Defined Level: Maturity Level 3 -- 2.3.4 The Predictable Level: Maturity Level 4 -- 2.3.5 The Optimizing Level: Maturity Level 5 -- 3 PEOPLE CMM PROCESS AREAS -- 3.1 Process Area -- 3.2 The Process Areas of the People CMM -- 3.2.1 The Initial Level: Maturity Level 1 -- 3.2.2 The Managed Level: Maturity Level 2 -- 3.2.3 The Defined Level: Maturity Level 3 -- 3.2.4 The Predictable Level: Maturity Level 4 -- 3.2.5 The Optimizing Level: Maturity Level 5 -- 3.3 Process Area Threads in the People CMM -- 3.3.1 Developing Individual Capability -- 3.3.2 Building Workgroups and Culture -- 3.3.3 Motivating and Managing Performance -- 3.3.4 Shaping the Workforce -- 4 THE ARCHITECTURE OF THE PEOPLE CMM -- 4.1 Structural Components of the People CMM -- 4.2 Maturity Levels -- 4.3 Process Areas -- 4.4 Goals -- 4.5 Practices -- 4.5.1 Implementation Practices -- 4.5.2 Institutionalization Practices -- 4.5.3 Practice Statements -- 4.6 Required, Expected, and Informative Components -- 5 INTERPRETING THE PEOPLE CMM -- 5.1 Applying Professional Judgment -- 5.1.1 Organizational Factors -- 5.1.2 Goodness of Workforce Practices -- 5.2 Interpreting the Practices -- 5.2.1 Commitment to Perform -- 5.2.2 Ability to Perform -- 5.2.3 Practices Performed -- 5.2.4 Measurement and Analysis -- 5.2.5 Verifying Implementation -- 5.3 Organizational Roles and Structure -- 5.3.1 Organizational Roles -- 5.3.2 Organizational Structure -- 5.4 Institutionalization Issues -- 5.4.1 Maturity Level 2 Procedures versus Maturity -- Level 3 Defined Practices -- 5.4.2 Defined, But Not Quantified or Optimized -- 5.5 Maturity Level Concerns -- 5.5.1 Maturity Level 3 Is Enough! -- 5.5.2 Level Fever -- 5.5.3 Skipping Maturity Levels -- 5.5.4 Ignoring Process Areas -- 5.5.5 Implementing Practices Out of Maturity -- Level Sequence -- 6 USING THE PEOPLE CMM -- 6.1 Uses of the People CMM -- 6.2 The IDEAL Life Cycle Model for Improvement -- 6.3 People CMM as a Guide for Improvement -- 6.4 People CMM as a Basis for Assessments -- 6.4.1 People CMM-Based Assessment Method -- 6.4.2 Joint Assessments -- 6.4.3 Questionnaire-Based Assessments -- 6.4.4 Gap Analyses -- 6.5 Implementing a People CMM-Based Improvement Program -- 6.5.1 Planning and Executing an Improvement Project -- 6.5.2 Implementing Maturity-Based Improvement Programs -- 7 EXPERIENCE WITH THE PEOPLE CMM -- 7.1 Adoption of the People CMM -- 7.2 Benefits -- 7.3 Case Studies -- 7.3.1 Boeing Business Resources Support -- 7.3.2 Novo Nordisk IT A/S -- 7.3.3 Lockheed Martin Mission Systems -- 7.3.4 Tata Consulting Services -- 7.4 Conclusion -- PART TWO - PROCESS AREAS OF THE PEOPLE CAPABILITY -- MATURITY MODEL -- THE MANAGED LEVEL: MATURITY LEVEL 2 -- Staffing -- Communication and Coordination -- Work Environment -- Performance Management -- Training and Development -- Compensation -- THE DEFINED LEVEL: MATURITY LEVEL 3 -- Competency Analysis -- Workforce Planning -- Competency Development -- Career Development -- Competency-Based Practices -- Workgroup Development -- Participatory Culture -- THE PREDICTABLE LEVEL: MATURITY LEVEL 4 -- Competency Integration -- Empowered Workgroups -- Competency-Based Assets -- Quantitative Performance Management -- Organizational Capability Management -- Mentoring -- THE OPTIMIZING LEVEL: MATURITY LEVEL 5 -- Continuous Capability Improvement -- Organizational Performance Alignment -- Continuous Workforce Innovation -- PART THREE - APPENDICES -- A REFERENCES -- B ACRONYMS -- C GLOSSARY OF TERMS -- D PRACTICE-TO-GOAL MAPPINGS FOR PEOPLE CMM -- PROCESS AREAS. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Subject |
Personnel management |
| General subdivision |
Computer programs. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Author 2/ Editor |
Hefley, William E. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Author 2/ Editor |
Miller, Sally A. |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
http://www.loc.gov/catdir/toc/fy031/2001134026.html |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Books |
