The friction project : (Record no. 23480)
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000 -LEADER | |
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fixed length control field | 02183nam a22002057a 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 9780241594858 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | English |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.406 |
Item number | SUT |
100 ## - MAIN ENTRY--AUTHOR NAME | |
Author name | Sutton, Robert I. |
245 ## - TITLE STATEMENT | |
Title | The friction project : |
Sub Title | how smart leaders make the right things easier and the wrong things harder / |
Statement of responsibility, etc | Robert I. Sutton, Huggy Rao. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication | India : |
Name of publisher | Penguin business, |
Year of publication | 2024. |
300 ## - PHYSICAL DESCRIPTION | |
Number of Pages | x, 293 pages ; |
Dimensions | 22 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes Index. |
505 ## - FORMATTED CONTENTS NOTE | |
Formatted contents note | I Setting the Stage<br/>II The Elements of Friction Fixing<br/>III The Friction Traps: Intervention Points for Friction Fixers<br/>IV The Wrap-Up |
520 ## - SUMMARY, ETC. | |
Summary, etc | Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”<br/><br/>Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others’ time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they can’t fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.<br/><br/>Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).<br/><br/> |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Subject | Industrial management |
General subdivision | Decision making |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Subject | Organizational change |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Author 2/ Editor | Huggy Rao |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Bill Date | Full call number | Accession Number | Price effective from | Koha item type |
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Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | S Campus | 10/01/2024 | Laxmi Book Distributors | 799.00 | 24-09-2024 | 658.406 SUT | 48980 | 10/01/2024 | Books |