The friction project : (Record no. 23480)

MARC details
000 -LEADER
fixed length control field 02183nam a22002057a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780241594858
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.406
Item number SUT
100 ## - MAIN ENTRY--AUTHOR NAME
Author name Sutton, Robert I.
245 ## - TITLE STATEMENT
Title The friction project :
Sub Title how smart leaders make the right things easier and the wrong things harder /
Statement of responsibility, etc Robert I. Sutton, Huggy Rao.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication India :
Name of publisher Penguin business,
Year of publication 2024.
300 ## - PHYSICAL DESCRIPTION
Number of Pages x, 293 pages ;
Dimensions 22 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes Index.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note I Setting the Stage<br/>II The Elements of Friction Fixing<br/>III The Friction Traps: Intervention Points for Friction Fixers<br/>IV The Wrap-Up
520 ## - SUMMARY, ETC.
Summary, etc Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become “friction fixers.”<br/><br/>Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others’ time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they can’t fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.<br/><br/>Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).<br/><br/>
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Industrial management
General subdivision Decision making
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Organizational change
700 ## - ADDED ENTRY--PERSONAL NAME
Author 2/ Editor Huggy Rao
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Bill Date Full call number Accession Number Price effective from Koha item type
    Dewey Decimal Classification     Institute of Public Enterprise, Library Institute of Public Enterprise, Library S Campus 10/01/2024 Laxmi Book Distributors 799.00 24-09-2024 658.406 SUT 48980 10/01/2024 Books

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