Total quality management / (Record no. 21923)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01946cam a22002294a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9789353066314 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.562 |
| Item number | BES |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Author name | Besterfield, Dale H. |
| 245 00 - TITLE STATEMENT | |
| Title | Total quality management / |
| Statement of responsibility, etc | Dale H. Besterfield ... [et al.]. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New Delhi; |
| Name of publisher | Pearson India Educational Service, |
| Year of publication | 2019. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xxi, 622 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | 1) Introduction<br/><br/><br/>2) Leadership<br/><br/><br/>3) Customer Satisfaction<br/><br/><br/>4) Employee Involvement<br/><br/><br/>5) Continuous Process Improvement<br/><br/><br/>6) Supplier Partnership<br/><br/><br/>7) Performance Measures<br/><br/><br/>8) Benchmarking<br/><br/><br/>9) Information Technology<br/><br/><br/>10) Quality Management Systems<br/><br/><br/>11) Environmental and Occupational Health and Safety Management System<br/><br/><br/>12) Quality Function Deployment<br/><br/><br/>13) Quality by Design<br/><br/><br/>14) Failure Mode and Effect Analysis<br/><br/><br/>15) Products Liability<br/><br/><br/>16) Total Productive Maintenance<br/><br/><br/>17) Management Tools<br/><br/><br/>18) Statistical Process Control<br/><br/><br/>19) Experimental Design<br/><br/><br/>20) Taguchi's Quality Engineering |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Over the years, total quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government, and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject | Total quality management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Author 2/ Editor | Besterfield, Glen |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Author 2/ Editor | Besterfield-Michna, Carol |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Author 2/ Editor | Besterfield-Sacre, Mary |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Author 2/ Editor | Urdhwareshe, Rashmi |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Author 2/ Editor | Urdhwareshe, Hemant |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Bill Date | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | S Campus | 09/07/2022 | Atlantic Publishers | 770.00 | 20-07-2022 | 658.562 BES | 46491 | 09/07/2022 | Books | ||||
| Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | S Campus | 09/07/2022 | Atlantic Publishers | 770.00 | 20-07-2022 | 658.562 BES | 46492 | 09/07/2022 | Books | ||||
| Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | S Campus | 09/07/2022 | Atlantic Publishers | 770.00 | 20-07-2022 | 658.562 BES | 46493 | 09/07/2022 | Books | ||||
| Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | S Campus | 11/20/2024 | Laxmi Book Distributors | 845.00 | 19-11-2024 | 658.562 BES | 49048 | 11/20/2024 | Books | ||||
| Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | S Campus | 11/20/2024 | Laxmi Book Distributors | 845.00 | 19-11-2024 | 658.562 BES | 49049 | 11/20/2024 | Books | ||||
| Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | S Campus | 11/20/2024 | Laxmi Book Distributors | 845.00 | 19-11-2024 | 658.562 BES | 49050 | 11/20/2024 | Books | ||||
| Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | S Campus | 12/13/2024 | Laxmi Book Distributors | 845.00 | 11-12-2024 | 658.562 BES | 49150 | 12/13/2024 | Books | ||||
| Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | S Campus | 12/13/2024 | Laxmi Book Distributors | 845.00 | 11-12-2024 | 658.562 BES | 49151 | 12/13/2024 | Books |
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