The rise of legal services outsourcing : (Record no. 20763)

MARC details
000 -LEADER
fixed length control field 03325nam a22001937a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9781472906397
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 347
Item number LAC
100 ## - MAIN ENTRY--AUTHOR NAME
Author name Lacity, Mary
245 ## - TITLE STATEMENT
Title The rise of legal services outsourcing :
Sub Title Risk and opportunity /
Statement of responsibility, etc Mary Lacity; Andrew Burgess and Leslie Willcocks
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication London :
Name of publisher Bloomsbury Publishing,
Year of publication 2014.
300 ## - PHYSICAL DESCRIPTION
Number of Pages 217 pages
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Cover; Contents; List of figures; List of tables; About the authors; Professional credits; Acknowledgements; Preface; 1. Overview of Legal Services Outsourcing; 1.1. Introduction; 1.2. Bellwether Deals and Test Cases; 1.3. Value Proposition; 1.4. LSO Challenges; 1.5. LSO Learning Curve; 1.6. Conclusion; 2. The Provider Landscape; 2.1. Introduction; 2.2. Legal Service Towers; 2.3. LSO Provider Pricing; 2.4. LSO Revenues; 2.5. LSO Provider Size: Headcount; 2.6. LSO Staff Turnover; 2.7. LSO Provider Geographic Reach; 2.8. LSO Provider Team Composition; 2.9. LSO Provider Competencies. 2.10. Provider Capabilities Model2.11. Conclusion; 3. Client Perspectives: Recommended Practices; 3.1. Introduction; 3.2. Synopsis of the LSO Case Studies; 3.3. LSO Strategy; 3.4. LSO Provider Selection; 3.5. Contractual Governance; 3.6. Stakeholder Buy-in; 3.7. Transition and Coordination of Work; 3.8. Provider Turnover; 3.9. Relational Governance; 3.10. Location of LSO Staff; 3.11. Conclusion; 4. Navigating the LSO Journey; 4.1. Introduction; 4.2. Evolution of the Legal Sourcing Model; 4.3. Legal Process Framework; 4.4. An Evolutionary Approach: Alternative Journeys. 4.5. The Legal Ecosystem4.6. Conclusion; 5. In Their Own Words; 5.1. Introduction; 5.2. Christian Sommer, Group Legal Director, Vodafone; 5.3. Gawie Nienaber, Former Associate GC, CSC; 5.4. Richard Tapp, Company Secretary and Director of Legal Services, Carillion; 5.5. Mark Harris, CEO, Axiom; 5.6. Liam Brown, Founder and Chairman, Elevate Services; 5.7. David Holme, Managing Director, Exigent; 5.8. Bob Gogel, CEO, Integreon; 5.9. Dan Reed, CEO, UnitedLex; 5.10. Alex Hamilton, Principal, radiant.law; 5.11. Conclusion; 6. LSO External Benchmarking: Towards High Performance; 6.1. Introduction. 6.2. Practice 1: Adopt an End-to-End Approach6.3. Practice 2: Collaborative BPO Governance; 6.4. Practice 3: Change Management as Priority; 6.5. Practice 4: Seeking Value Beyond Cost; 6.6. Practice 5: Focus on Business Outcomes; 6.7. Practice 6: Domain Expertise and Analytics; 6.8. Practice 7: Transformation of the Retained Organisation; 6.9. Practice 8: Technology as Business Enabler; 6.10. Conclusion; 7. LSO Market Predictions; 7.1. Introduction; 7.2. Transforming the Shape of Enterprise Legal Functions from Pyramids to Diamonds; 7.3. More Panel Reviews and Bundled Services. 7.4. Law Firms will Respond7.5. LSO Providers will Move Up the Value Chain; 7.6. New Engagement Models will Emerge; 7.7. LSO Mergers, Acquisitions, and Strategic Alliances; 7.8. New Locations will become Competitive; 7.9. Technology will Play an Increasing Role in the Provision of Legal Services; 7.10. Conclusion; Appendices; A. List of LSO Providers; B. Glossary of Terms; Index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Legal services
General subdivision Contracting out.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Business and Economics
General subdivision Industrial Management.
700 ## - ADDED ENTRY--PERSONAL NAME
Author 2/ Editor Burgess, Andrew,
700 ## - ADDED ENTRY--PERSONAL NAME
Author 2/ Editor Willcocks, Leslie
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Bill Date Full call number Accession Number Price effective from Koha item type
    Dewey Decimal Classification     Institute of Public Enterprise, Library Institute of Public Enterprise, Library S Campus 01/23/2020 Uppal Book Store 599.00 09-01-2020 347 LAC 44491 12/28/2020 Books

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