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Customer Relationship Management : a comparative study of select public & private sector service organizations /

Srikath, V.

Customer Relationship Management : a comparative study of select public & private sector service organizations / V. Srikath - Hyderabad : IPE, 2010. - 349 p.

Dewey Class. No.: 658.8 / SRI

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Customer Relationship Management : a comparative study of select public & private sector service organizations /

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