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Effective CRM concepts and applications /

Effective CRM concepts and applications / edited by Braj Mohan Chaturvedi - Hyderabad : ICFAI, 2005. - 176p. illustrations.

Include Index.

ISBN: 8178813157

Subjects--Topical Terms:
E - CRM

Dewey Class. No.: 658.8 / CHA.C

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Effective CRM concepts and applications /

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