IPE Libraray Catalogue Hyderabad catalog

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Alok, Kumar Rai

Customer Relationship Management : concepts and cases / Alok Kumar Rai. - New Delhi : PHI Learning Private Limited, 2008. - xvi, 247 pages : illustrations ; 25 cm

ISBN: 9788120335387

Subjects--Topical Terms:
Customer relations--Management.

Dewey Class. No.: 658.8 / ALO

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