Groundswell : winning in a world transformed by social technologies /

Charlene, Li

Groundswell : winning in a world transformed by social technologies / Li, Charlene and Josh Bernoff. - Boston, Mass. : Harvard Business Press, c2008. - xiii, 286 p. : ill. ; 25 cm.

Includes bibliographical references (p. 247-263) and indexes.

Understanding the groundswell -- Why the groundswell--and why now? -- Jujitsu and the technologies of the groundswell -- The social technographics profile -- Tapping the groundswell -- Strategies for tapping the groundswell -- Listening to the groundswell -- Talking with the groundswell -- Energizing the groundswell -- Helping the groundswell to support itself -- Embracing the groundswell -- The groundswell transforms -- How connecting with the groundswell transforms your company -- The groundswell inside your company -- The future of the groundswell.

9781422125007 1422125009


Online social networks--Economic aspects.
Information society--Economic aspects.

303.4833 / CHA

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