Consumer behavior /

Schiffman, Leon G.

Consumer behavior / Leon G. Schiffman, Joseph Wisenblit, S. Ramesh Kumar. - 12th ed. - India : Pearson, 2019. - xxx, 670 pages : Col Illustrations ; 25 cm.

Includes Glossary and bibliographical index.

Part I Consumers, marketers, and technology -- Part II The consumer as an individual -- Part III Communication and consumer behavior -- Part IV Social and cultural settings -- Part V Consumer decision-making, marketing ethics, and consumer research.

9789353069834


Consumer behavior.

658.834 / SCH

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