Integrated operations management adding value for customers /
Hanna, mark d.
Integrated operations management adding value for customers / Mark D. Hanna [and] W. Rocky Newman - New Delhi PHI 2002 - xxii; 753p
Customer Satisfaction
658.5 / HAN.I
Integrated operations management adding value for customers / Mark D. Hanna [and] W. Rocky Newman - New Delhi PHI 2002 - xxii; 753p
Customer Satisfaction
658.5 / HAN.I